Privacy Policy

Any employee or independent contractor of a merchant who accesses or uses the Services or otherwise expresses interest in using the Services;

Any customer of a merchant who accesses or uses the Services to make tips or other payments to an employee or an independent contractor of the merchant;

Any other individual who visits our websites or any applications we provide, interacts with our emails or other communications, or accesses or uses the Services.

Customer payments: Customers that use the Services to pay tips or other payments to an employee or independent contractor of a merchant provide their name, contact information, and payment card information (as further described below).

Registration and account information: The Services may provide you with the opportunity to, or may require you to, create a URocked account. When you create a URocked account, we collect your name and contact information, the login credentials you will use to access the Services, and any account settings and preferences you provide to us.

Information provided by employers: To enable employees or independent contractors to register for the Services and receive disbursements, and otherwise in connection with their use of the Services, employers provide us with information about their employees and independent contractors, including names, contact information, employment status and details, place of employment, hours of employment, entitlement to disbursements, disbursement information, and any other information provided by employers in connection with use of the Services.

Payment card information: The Services enable you to provide payment card information to facilitate transactions. For example, a customer of a merchant can provide payment card information to make a tip or other payment to an employee or independent contractor of the merchant. If you are an employee or independent contractor of a merchant that accesses or uses the Services to receive disbursements from your employer on a payment card you own, then the Services enable you to provide your payment card information. Please note that we do not collect or retain your payment card information; it is directly collected and held by our third-party services providers and business partners.

Transaction history: If you use the Services to initiate or receive transactions, then we store records of such transactions. For example, if you make a tip or other payment to an employee or independent contractor of a merchant through the Services, then we retain a record of such tip or other payment. Similarly, if your employer uses the Services to initiate disbursements or you work for a merchant that sends you disbursements via the Services, then we retain records of such disbursements. You can access your transaction history in your Urocked account.

Information collected automatically: When you use the Services, Urocked automatically collects information about your device and web browser, such as your IP address, and may collect information about how you use the Services. Please note that Urocked may monitor how you use the Services, and use this information, as well as share it with third parties, for any purpose described in this Privacy Policy. For further details, see Section 6 below.

Information collected by cookies: Our website may use cookies, pixels, or similar technologies. When you use our website, these technologies may collect information about your device, browser, and activity on our website.

Communications with you: We may retain records of any communications between Urocked and you. Similarly, we may conduct surveys or customer or user inquiries in which you may elect to participate.

Provide the Services to you and/or your business, or determine your eligibility to use the Services;

Determine the terms under which we are willing to contract with you or perform the Services for you, and perform, administer, and otherwise process information in relation to any contract we have with you;

Operate, evaluate, and improve our business (including analyzing and improving the Services, developing new services, customizing your experience, learning about our users, performing data analyses and planning, and facilitating the functionality of the Services);

Perform any screenings, identity verification, fraud prevention checks, or other procedures that we believe are required by law, our policies, our agreements with third-party service providers or business partners, or sound business practices;

Coordinate the Services with undertakings by your employer to us or to you or third parties;

Communicate with you via any lawful channel, including email, SMS, telephone, chat, or other methods of communication, deliver information to you, provide customer support, or receive, process, and respond to any inquiries or requests;

Market to you regarding products or services that may be of interest to you;

Help promote the safety of the Services, troubleshoot issues, and detect and prevent errors, fraudulent activity, financial loss, or other potentially wrongful, harmful, or illegal activity;

Enforce this Privacy Policy or the agreement or terms of use that govern your access to and use of the Services;

Comply with, make claims relating to, or enforce legal obligations, legal process, our policies, or prudent security or business practices;

As otherwise permitted, authorized, or required by applicable law.

We may share information with our affiliates for the purposes described in this Privacy Policy.

We may share information with third-party service providers and business partners who provide services to us, or otherwise help us operate our business or provide or otherwise make available the Services, including security providers, marketing partners, analytics or research companies, identity verification or fraud prevention companies, financial institutions, payment processors, payment card associations, payment networks, and professional service providers, such as attorneys, accountants, and auditors.

If you are a customer who uses the Services to make a tip or other payment to an employee or independent contractor of a merchant, then we may share information about you and your payment with the merchant. The merchant also may enable its employees and independent contractors to know information about you or your payment.

If you are an employee or independent contractor, we may share information about you with your employer, such as whether you have elected to use the Services, or the amounts of disbursements received by you. We may also contact your employer to confirm you are entitled to use the Services. If you are a business using the Services, then we will contact your employees and/or independent contractors to determine if they wish to use the Services and to enable them to register for the Services.

We may share information (a) in connection with complying with, making claims relating to, or enforcing legal obligations, legal process, prudent security or business practices, or legal claims; or (b) as we deem reasonably necessary to comply with applicable law, and to protect us, the Services, and the public from fraud, harm, security breaches, and other potentially harmful, wrongful, or illegal activity. This may include disclosures to law enforcement offices or other governmental or regulatory authorities, third-party rights owners, or others, as well as disclosures to protect our rights, property, interests, or personal safety or those of our customers, users, or the general public.

We may share or transfer information with another business in connection with an actual or contemplated sale, merger, transfer, or exchange of all or any portion of our business or assets.